About Brennan Terry

Kodak Alaris Document Imaging's Digital Marketing Manager & Chief Blogger by day...music addict the rest of the time.

Watch Kodak Alaris’ 2014 ALS #IceBucketChallenge — CEO, Presidents, & employees

To help raise awareness and support of ALS research, Kodak Alaris CEO Ralf Gerbershagen accepted CMO James Soames’ nomination to participate in the Ice Bucket Challenge. After braving a shower of icy water, Ralf nominated select members of his leadership team.

Watch the video below to see Ralf, Dennis Olbrich (President, Paper & Output Systems/Film Capture, Kodak Alaris), Dolores Kruchten (President, Document Imaging, Kodak Alaris), and employees in Document Imaging and IT participate.

 

Visit http://www.alsa.org/donate/ if you would like to donate to The ALS Association.

-Brennan

Next generation of KODAK Capture Pro: What’s new, free trial

Many professionals in IT and Operations are looking for solutions that will quickly covert paper into useful digital information.  The right solution is needed though.  Just scanning and extracting data into repositories could lead to issues that add cost to back-office operations and negatively impact customer loyalty.

KODAK Capture Pro v5.0 from Kodak Alaris

KODAK Capture Pro v5.0 from Kodak Alaris

To provide mid-to-large-size businesses with an updated solution, Kodak Alaris has announced the next generation of its award-winning software, KODAK Capture Pro Software v5.0, to help businesses reach greater accuracy, efficiency, and cost effectiveness in their document scanning processes.

With Capture Pro v5.0, organizations can do the following to simplify scanning, automate indexing, and more effectively leverage information.

  • Convert forms, invoices, records and other critical documents into high-quality images
  • Save costs and improve productivity
  • Effectively handle centralized and de-centralized batch capture in many industries (i.e.: government, healthcare, finance, service bureaus, and more)

Capture Pro Software is ideal for centralized and de-centralized batch capture workflows in a wide range of industries, with successful deployments in Government, Healthcare, Finance and Service Bureaus and proven impact in many business applications.

Here are some examples of how KODAK Capture Pro Software delivers results for customers.

  • Service bureau reduced data entry time by 50% and significantly enhanced accuracy
  • Hospital doubled their capacity for capturing patient records
  • S. county office improved their productivity in electronic records management by 50%

How is KODAK Capture Pro v5.0 different?  …Thought that you’d never ask.  Here are the highlights.

  • A new, quick-start user interface initiates a scan job with a single click. The simple and intuitive new graphic user interface eliminates the learning curve for knowledge workers who only occasionally use a scanner.
  • Productivity enhancements such as auto-deletion of header sheets used for document separation and multiple document splits, which is the ability to create a new document starting with each page selected in a single, split operation.
  • Support of Windows 8.1 and expanded support of new scanners from Kodak Alaris, as well as additional third-party scanners.

To date, Capture Pro Software has earned numerous awards.  The most recent was a 2014 Summer Pick Award from Buyers Laboratory LLC (BLI) for functionality, ease of use, optical mark recognition.

Interested in trying our solution for free?

 

-Brennan

Here’s a brief overview of Capture Pro Software v5.0.

An excellent, 4 out of 5-star solution for scanning documents in front of customers

The built-in card ledge makes it easy to keep track of important documents during transactions.

The built-in card ledge makes it easy to keep track of important documents during transactions.

This week, PCMag.com’s M. David Stone posted a review on the KODAK ScanMate i1150 Scanner.  What did he say about our solution that was specifically created for customer-facing business transactions, where an employee needs to scan documents as part of a business process?  By the way, people in these jobs are typically interacting with customers and need to keep the transaction moving to reduce wait times and increase customer satisfaction.

  • The i1150 received an “excellent” 4 out or 5 rating
  • Pros: Duplexer (two-sided scanning). 50-sheet automatic document feeder. LCD shows profile names for one-button scanning. Fast.
  • Cons: Limited to only nine predefined scan definitions. Comes without application programs.

David’s bottom line statement for the ScanMate i1150 said, “The KODAK ScanMate i1150 is an impressively capable scanner, with extras ranging from boosted scan speed for the first 10 pages, to showing profile names on its LCD for one-button scanning.”  Wow!

Did you know that a majority of transactions involve 10 or fewer documents? That’s why the i1150 features a special Transaction Mode — enabling 60 percent faster capture speed for the first 10 pages.

Read David’s full review of the KODAK ScanMate i1150 Scanner on PCMag.com.

-Brennan

P.S. Visit us online if you would like to learn more about how the KODAK ScanMate i1150 Scanner can accelerate your processes with seamless technology so you can focus on your customers.

What’s Save Your Photos Day and why is it on September 27?

Photo source: SaveYourPhotos.org

Source: SaveYourPhotos.org

Unfortunately, every year natural disasters and fires cause hardships globally.  Irreplaceable family photos are among the many treasures that are unexpectedly lost in these events.  But, how can people safeguard their valuable memories?

To raise awareness about photograph and document preservation and accident preparedness, Save Your Photos Day was established by the Save Your Photos Alliance.  You can use www.SaveYourPhotos.org as a resource to learn about preservation, recovery, restoration, reunifications, and more.  If you would like to attend one of the scheduled events on September 27, click here to see if you are near one of this year’s locations.

For some communities, Save Your Photos Day takes place all year.  The National Disaster Photo Rescue – a member of the Save Your Photos Alliance – was born from the aftermath of a tornado that devastated Joplin, MO in May 2011.  The organization has an ongoing project that rescues and returns photos, documents, and other personal memorabilia to their owners.  Already they have indexed and stored more than 35,000 photographs and other documents – successfully returning about half of the items.

To help support the effort in Joplin, Kodak Alaris and E-Z Photo Scan donated a KODAK Picture Saver Scanning System PS50 with the associated software, accessories, and a PC as well as a Kodak legal-size flatbed scanner.  This video is from a news conference that helped bring attention to National Disaster Photo Rescue’s mission and Save Your Photos Day.

Kodak Alaris is committed to providing the market’s leading capture and information management solutions.  Click here to purchase or rent a KODAK Picture Saver Scanning System.

In case you are wondering why Save Your Photos Day is held in September, it’s because that is National Photo Rescue month in the U.S.  So…how will you participate this year?  Feel free to share by commenting on our blog whether or not you are in the U.S.

-Brennan

Photo source: SaveYourPhotosDay.org

6 tips for implementing a browser-based, thin-client capture system

Kodak_Alaris_Kodak_ScanMate_broswer-based_thin-client_capture_solutionBrowser-based capture systems take advantage of the cost efficiencies that Web technologies offer – which is why they are becoming more popular.  It is a solution that can enable an organization to more effectively process paper (forms with and without barcodes, checks, etc.) and hard cards right in their line-of-business application and reduce infrastructure support costs.  However, what do you need to know before selecting a solution?

Here are six tips that will provide a better outcome.

  • Select a true, browser-based application
    • OR scan enable an existing browser based application
    • OR build your own browser based application
  • Choose a scanner that was designed to easily connect to browser-based applications
  • Avoid more expensive PC requirements by choosing a scanner with onboard image processing so that no desktop software is needed
  • Build what is right for your organization by purchasing a fully licensed scanner with a software development kit (SDK) to write and enable browser-based capture applications
  • Sidestep support requirements for installation, upgrades, maintenance with a near zero-footprint  solution and onboard image processing
  • Select a system that will deliver critical transaction information to the right place at the right time using the right process

As they should, many organizations are cost conscious when it comes to a new solution.  An added benefit of cloud-based, thin-client capture is that some solutions require minimal to no software on users’ PCs.  IT managers love that aspect because they do not need to purchase more expensive machines to run software.

To make the setup of a browser-based, thin-client capture system simple, Kodak Alaris offers a solution that includes our KODAK ScanMate i1180 Scanner (with built-in image processing) and KODAK Info Input Solution (a true, browser-based application) and ECM® Captiva® Cloud Toolkit (included with our ScanMate i1180).

Are you familiar with the EMC® Captiva® Cloud Toolkit?  It enables scanning from browser-based applications within virtual environments. Here’s a quick look at what the benefits that the Cloud Toolkit offers.

  • Easy to deploy and maintain as there is no need to download application components to enable browser based scanning
  • Great compatibility by leveraging industry standard Web services to ensure every Web browser and Web development environment will work
  • Makes scanning as easy as printing by giving the developer full programmatic control over every aspect of the scanning process
  • Leverages the power of the ISIS driver which comes bundled with the ScanMate i1180 Scanner

Hopefully this blog provided you with helpful guidance.  Do you have any questions about what else would be needed for the proper integration of a browser-based, thin-client capture system?

-Brennan

Are face-to-face customer service experiences helping or hurting your reputation?

A customer service representative helps uses a Kodak ScanMate i1150 Scanner to quickly and easily capture customer information.

A customer service representative helps uses a Kodak ScanMate i1150 Scanner to quickly and easily capture customer information.

Do you strive for superior customer service?  Of course you do.  Most organizations have this as a tracked goal – especially if they have any face-to-face service opportunities – and it’s not easy to achieve.

Whether it’s an in-person transaction at a registration desk, city hall or municipal government office, medical location (hospital, clinic, dentist, etc.), insurance office, or another similar point of contact, customer service that drives satisfaction and loyalty is critical to building a positive reputation.  This is true for organizations of all sizes.

To provide the best experience for customers and to effectively enable service representatives, we have developed a solution (our Kodak ScanMate i1150 Scanner) that helps to:

  • Strengthen relationships with each customer by enabling the service representative to pay more attention and maintain their interaction with the customer rather than turning away or walking away for “technology” processes.
  • Address the customer’s questions and process the transaction quickly and efficiently without being rushed or frazzled.  Our solution includes a “transaction mode” that adds a burst of speed to each scanning job.
  • The built-in card ledge makes it easy to keep track of important documents during transactions.

    The built-in card ledge makes it easy to keep track of important documents during transactions.

    Keep track of all materials (papers, ID cards, insurance and medical documents, etc.) during the transaction.  The organization needs a complete and accurate record to process the transaction without having to follow up on additional requests.  Our built-in card ledge helps keep important cards and papers from getting lost or “misfiled.”

  • Maintain a pleasant customer service environment with an uncluttered, quiet location that allows access to all business needs right at the service representative’s fingertips.  We’ve made this possible via a solution with a compact footprint that is “whisper” quiet.
  • Get critical transaction information to the right place and the right process at the right time with our Smart Touch feature.

With the right solution, providing superior customer service is easier.  It also helps to improve the service representative’s daily job experience.  Of course a significant benefit for the organization is that the number of transactions per day increases.

Learn about our solution and feel free to post any questions that you have below.

Brennan

Why IT managers will love the ScanMate i1180 Scanner

“I want to extract information quickly and efficiently from my documents…with my current computer and infrastructure.”  Does that sound like a statement that you would hear from an internal customer?  If it does, you know that there is a list of challenges that go along with such a request.

To fulfill the need of your customers, we have created a new offering called the KODAK ScanMate i1180 Scanner – which represents our next generation of intelligence for scanners.

The ScanMate i1180 delivers the following benefits and features.

  • Avoid high-level PC requirements with Embedded Image Processing (Perfect Page image enhancement algorithms are now performed in the scanner)
  • Minimize support requirements for installation, upgrades, maintenance (easy to deploy and maintain)
  • Connect to browser-based applications with ease  
  • Manage documents better with barcode reading to enable applications to be more intelligent and efficient
  • Prevent document damage via Intelligent Document Protection (determines when damage might occur and stops the scanner before the user can take action)
  • Save space with a compact design
  • Enjoy “whisper” quiet operation
  • Take advantage of advanced Web technologies while minimizing support and infrastructure costs
  • Make scanning as easy as printing with full programmatic control over every aspect of the scanning process
  • Use browser-based capture systems to take advantage of the cost efficiencies of web technologies
  • Build your own browser-based application (with EMC® Captiva® Cloud Toolkit connectivity) by leveraging industry standard web services to ensure every web browser and web development environment will work

Our mission is to get the right information to the right place at the right time to maximize value.  I’m sure that your knowledge workers will appreciate being able to streamline processes and more easily keep up with the dynamically changing workflows.

-Brennan