As one of the necessary components of our society, healthcare and health assistance is nothing to be taken lightly. Ranking in the 98th percentile of New York agencies, Lifetime Care has a standard to uphold for its patients and for those who work alongside the team to ensure quality service for the community. With experienced and respected professionals, Lifetime Care’s family satisfaction for hospice care rates above 96 percent, proving that they’re making people happy. With such responsibility, Lifetime Care needs reliable products in order to give their customers the best service—which is why they chose to minimize manual data entry and reap the benefits of Kodak Capture Pro Software.
With a daily average of about 3,000 patients, Lifetime Care must be able to record and care for each patient efficiently and accurately. In the ‘90s, the agency outsourced its document scanning, and the third-party service proved to be time consuming, costly, and error-prone. In 2000, the switch to Kodak products was made and the process became a little easier. Reducing costs while improving image quality was something to be excited about, but the team decided they needed more.
With improved technology and time, Information Management Services, and Authorized Reseller of Kodak Document Scanners, assisted Lifetime Care in introducing barcodes to patient documents. With increased efficiency, these barcodes automatically fill in necessary patient information after a visit—reducing manual labor.
Throughout the past few years, Lifetime Care has upgraded to the Kodak Capture Pro Software Network Edition, increasing its efficiency. There is no worrying about patient misinformation or misinterpretation, everything has been running smoothly with this new technology and Lifetime Care is able to better serve its patients.
Cutting errors, optimizing allocation of patients’ time and reducing costs, Kodak Capture Pro Software has been a positive addition to the Lifetime Care team.